Training and Workshops

Lifeline South Coast provides bespoke, evidence-based mental health and wellbeing training programs to help employers cultivate healthy workplaces.

Build a mentally healthy workplace

Effective communication

Enable staff to facilitate difficult and emotional conversations.

Crisis support

Support staff, colleagues, and clients when they're experiencing a crisis.

Workplace resilience

Foster resilient workplaces where staff feel appreciated and supported

Compassionate cultures

Facilitate open conversations surrounding mental health and suicide

Our Workplace Mental Health & Wellbeing Training

Our expert trainers will work with your business to contextualise our training programs to suit the needs of your staff and workplace. We provide a variety of learning opportunities for employers who want to build the skills and knowledge of their staff to ensure that their mental health and wellbeing are supported.

3.5-hour workshopWellbeing & ResilienceOur wellbeing & resilience workshop raises awareness of the relationship between resilience, health and performance.Workshop details Half-day course (4.5 hours)Navigating Difficult ConversationsThis workshop is designed for people whose roles require navigating difficult conversations, whether they are emotional or aggressive. It is also relevant for team leaders managing these teams.Workshop details Blended learning plus 4-hour workshopAccidental CounsellorLearn the basics to support someone experiencing crisis.Workshop details Half-day (4 hours) or full-day (7.5 hours)Psychological First AidPsychological First Aid (PFA) equips participants with the skills to provide support in the aftermath of a natural disaster, accident or critical incident.Workshop details 3.5-hour workshopSuicide Awareness & PreventionLearn the basic skills to support those at risk of suicide.Workshop details 2-day course, face-to-face onlyApplied Suicide Intervention Skills TrainingAs one of the world's leading suicide intervention workshops, this course is designed to give participants the tools to confidently support someone at risk of suicide.Workshop details 2-day courseMental Health First AidLearn basic first aid skills to support mental health and wellbeing.Workshop details Face-to-face, virtual and blended learning options, 2 hours+Domestic & Family ViolenceOffering a variety of workshops to the general public and eligible frontline workers, enabling them to understand the complexities of domestic and family violence.Workshop details

Bespoke Training

No two workplaces are the same, so it's important your team gets the training that best suits them. Speak to us about your unique needs and we can personalise our training to equip them with the right skills. Enquire about bespoke training.

Download training brochure.

Training Terms & Conditions

This document outlines the terms and conditions that govern your participation in our training programs. By purchasing or enrolling, you acknowledge and agree to these terms, designed to ensure a safe, professional, and effective learning experience. If you have any questions, please don't hesitate to contact our team for clarification.

Training Terms & Conditions

Our Workplace Training Offerings

As well as the programs outlined below, we also offer contextualised sessions and bespoke workplace training, workshops, and presentations. Please reach out to us via email to training@llsc.org.au if you would like to discuss how we can work together to meet the needs of your team.

Colleagues talking around a meeting table in an office

Communication Skills

Two colleagues walking and talking through a bright workplace foyer

Mentally Healthy Workplaces

Domestic and Family Violence

Why train with us?

Lifeline South Coast is a local volunteer-based charitable organisation, with over 55 years of experience providing crisis support. The knowledge and skills gleaned over this period have informed the development of evidence-based training programs that strengthen the resilience and resourcefulness of our South Coast community.

Passionate about building individual and community resilience and educating people to reduce stigma surrounding mental ill health and suicide, the Lifeline South Coast training team is made up of a diverse group of skilled trainers. Working together to ensure people do not have to face their toughest moments alone, each trainer brings their unique voice, expertise, and experiences to the team. Utilising a flexible format to encourage interactive participation and increase learner engagement, the team are adept at contextualising training to ensure the content is relevant and practically applicable to individual workplaces, as well as every-day life.

Our training can be used for professional development, continuous education, manager support, or general awareness. Professionals may claim CPD hours, credits or points as a pre-approved or self-directed learning activity, with clearly defined learning outcomes and attendance certificates supporting reporting obligations. For more information, please refer to your professional association or regulatory body.

The cost of mentally unhealthy workplaces

Supporting the mental health and wellbeing of employees is essential to maintaining a safe and supportive working environment. When looking at the cost of mentally unhealthy workplaces, studies have shown that:

91% of employees think mental health is an important workplace issue, however only 52% believe their workplace is mentally healthy.
1 in 5 Australian employees report that they have taken time off work due to feeling mentally unwell in the past 12 months.
$10.9 billion per year equals the cost of mental health conditions on Australian workplaces (including absenteeism, presenteeism, and compensation claims).

Fostering mentally healthy workplaces

A mentally healthy work environment is one that promotes a positive and inclusive culture where staff feel appreciated and supported. Studies have shown that cultivating such a workplace culture not only benefits individual employees, but has a profound impact on the organisation as a whole:

3 in 4 Australian employees say a mentally healthy workplace is important when looking for a job.
$1 spent creating a mentally healthy workplace results in a positive return on investment (ROI) of 2.3.
Mentally healthy workplaces enjoy increased staff engagement, performance, and productivity, and are better able to recruit and retain talent.

We're proud to have delivered training to

BaiMed utilise their mental health training to help their clients

For the team at BaiMed, a Physiotherapy and Sports Injury Clinic, mental health plays a huge part in helping their clients with physical recovery.

Working through a tailored mental health training with Lifeline South Coast, the team were able to utilise their new skills to better serve their clients.

The BaiMed Performance team in their Wollongong clinic gym

Take the first step to enabling a mentally healthy workplace