Connect Hub
A welcoming space to be heard and supported. No appointment needed.
Our Connect Hub is a free, walk-in, face-to-face service designed to support you through whatever you're facing. No issue is too big or too small. Whether you're looking for someone to talk to, need help navigating local services, or just want to feel heard, our trained crisis supporters and Connectors are here to help.
You'll be met with compassion, understanding, and practical support in a safe and non-judgemental environment. After your conversation, we'll walk alongside you to explore next steps, including referral options to other low or no-cost services and programs that may suit your needs.


Current hours and locations
- Tuesdays at Stockland Shellharbour: 11am to 2pm, Level 1, outside City Beach, 211 Lake Entrance Road, Shellharbour
- Thursdays at Wollongong Library: 12pm to 3pm, 41 Burelli St, Wollongong
Excludes public holidays. Times and days are subject to change.
Join us at the Connect Hub
- No concern is too big or too small
- Free service
- Non-judgemental and supportive environment
- Promoting social inclusion and community connection
- Connecting you to local support
- No referral required
- No appointment needed
Partner with us to support our community
We're building a network of trusted services to ensure help seekers are connected to the most relevant, up-to-date, and compassionate support available.
If you're a service provider offering low or no-cost programs, counselling, community support, housing, financial assistance, or other valuable resources, we invite you to register your details with us. By joining our referral network, you'll help our Connectors guide individuals toward the right supports at the right time.
Let's work together to make sure no one faces their challenges alone.
Register your organisation today
Tell us about your service and our Connectors will add you to the referral network. Enquiries go to our programs team.