Retail Volunteer

The Lifeline Shops are the financial cornerstone of Lifeline South Coast.

The Lifeline Shops are the financial cornerstone of Lifeline South Coast. They provide the largest portion of funding and allow the continuation of Lifeline’s vital 24-hour telephone crisis support service in the Illawarra and South Coast.

Volunteer in a Lifeline shop

We couldn’t run our Lifeline Shops without the help of our incredible volunteers. We rely heavily on our local volunteers to help keep our Lifeline Shops going, but we’re always looking for more!

Our volunteers come from every walk of life — of all backgrounds and ability. What everybody has in common is their fantastic customer service skills, their ability to work together and a passion to help raise the money needed to keep Lifeline going.

As a Lifeline volunteer, you will help to assist in the running all aspects of a retail shop to directly fund our 24-hour crisis support line. Your few hours volunteering can and will save lives!

We also have behind-the-scenes volunteers who help with jobs like sorting, categorising, pricing and preparing donations for the shop floor. If you love sorting and organising, and have an eye for detail, this might be for you!

All profits from our Lifeline Shops directly support us to operate our 24-hour 13 11 14 Lifeline Crisis Line, which answers over 25,000 calls every year across the South Coast.

What’s in it for you?

  • Personal & professional growth
  • Giving back to your community
  • Meeting new people and making new friends
  • Learning new skills and experiencing new things
  • Training and development opportunities
  • Improved potential career opportunities
  • Knowing that by volunteering you really are making a difference!

Join us today!

If you have some spare time and would like to help us by volunteering in a Lifeline Shop please download the information booklet and application form here. Please email the form back to

Our Shops

Wollongong Shop
19 Auburn Street, Wollongong NSW 2500

Corrimal Shop
191-193 Princes Highway, Corrimal NSW 2518

Nowra Shop
66 Worrigee St, Nowra NSW 2541

  • Volunteer Work Application

  • Where and how do you want to help out?

For 24-hour telephone crisis support, call Lifeline on 13 11 14

If life is in danger, call 000

Lifeline South Coast would like to acknowledge the lives that have been lost to suicide. We are committed to supporting those with a lived experience of suicide and aim to reduce the stigma around seeking help for poor mental health and suicidal crisis.