Careers
Connection. Compassion. Hope.
– – Work with us
Lifeline South Coast provides the opportunity to connect with a diverse, dedicated, and friendly group of people who are committed to ensuring that no person in Australia has to face their darkest moments alone.
Our mission is to empower and support our communities to be suicide-safe through connection, compassion and hope.
We strongly encourage applications from Aboriginal and Torres Strait Islander peoples for all positions. We are committed to supporting diversity and inclusion in our workforce.
To become part of the Lifeline South Coast team, we also encourage you to view our many volunteer opportunities available.
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Retail Positions
Shop Team Leader and Assistant Team Leader
Lifeline South Coast
Retail with Purpose – Join Lifeline South Coast’s Retail Team!
2 Positions: Shop Team Leader/ Assistant Team Leader (Permanent Part-Time)
Are you an experienced retail leader ready to make a difference in your local community?
Lifeline South Coast has been saving lives for 57 years. We’re looking for a driven and community minded Shop Team Leader and Assistant Team Leader to join our established retail team, a key contributor to funding the critical suicide prevention and crisis support services we provide.
In return, you will be supported by our experienced retail team to achieve success, have access to Lifeline South Coast training and know your efforts are making a meaningful and positive impact on your local community.
· Supportive and experienced retail leadership team
· Access to Lifeline South Coast training and professional development
· A chance to lead and inspire a team of passionate volunteers
Team Leader:
The Team Leader will oversee the daily operations, working closely with the Assistant Team Leader to provide a welcoming, efficient, and thriving retail environment. Your leadership will directly support our services that help people in crisis.
Our ideal Team Leader candidate will bring a positive attitude, a strong sense of initiative, and the ability to motivate and manage a dynamic team of volunteers.
Team Leader selection criteria includes:
· Proven experience in retail management including leading teams
· Effectively lead and motivate a team of volunteers including adaptable communication skills
· Proactive and displays initiative in problem solving, forward planning, continual improvement and change management
· Proven experience in leading a team to comply with WHS regulations
· Awareness of clothing labels and secondhand retail trends
· Experience working with volunteers and/or in the not-for-profit sector
Assistant Team Leader:
The Assistant Team Leader will support the Team Leader in overseeing volunteers and helping to ensure the smooth day to day operation of the shop, while delivering a high standard of customer service.
Assistant Team Leader selection criteria includes:
· Experience working in a retail environment leading a team
· Strong communication skills
· Awareness of clothing labels and secondhand retail trends
· Open to receiving and giving effective feedback
· Flexible and adaptable approach to challenges and changes in the workplace
· Ability to implement and maintain a safe working environment
How to Apply
To apply, please submit your resume and a cover letter addressing the selection criteria via Seek.
You can also view the full Position Descriptions on our website: lifelinesouthcoast.org.au/about/careers
For any questions, please contact: admin@llsc.org.au
Applications will be assessed as they are received- apply now!
Lifeline South Coast encourages applicants with diverse backgrounds to apply for the position, including Aboriginal and Torres Strait Islander people, people from various cultural backgrounds, and people with disabilities.
Download Team Leader Position Description here
Download Assistant Team Leader Position Description here
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Lifeline Operations Support Assistant | Wollongong, Wollongong, Illawarra & South Coast NSW
Administration | Permanent Part-time
Are you a multi-tasking superstar with a knack for organisation, a passion for community support, and a keen eye for detail? Join Lifeline South Coast and make a meaningful impact behind the scenes!
About Lifeline South Coast
Lifeline South Coast is part of the national Lifeline network providing a range of suicide prevention and crisis support services including the 24/7 telephone crisis support line 13 11 14. Looking after the coastal strip from Helensburgh to the Victorian border, we have been operating for over 55 years. Volunteers comprise 90% of our workforce and are crucial to everything we do. To fund our services, Lifeline South Coast operates several op shops, a community kitchen, community training, as well as our twice-annual Big Book Fair.
About the Role
Lifeline South Coast is seeking an experienced and proactive Operations Support Assistant to provide essential operational support across all areas of the organisation. This role is key to ensuring our day-to-day operations run smoothly and efficiently. This is a varied, hands-on role ideal for someone who enjoys working across multiple functions, supporting people and systems, and contributing to the smooth day-to-day operations of a community-focused organisation. You will work closely with the Finance & Governance Manager and provide practical support across administration, facilities, volunteers, training and WHS systems.
This is a Permanent Part-time position working 40 hours a fortnight (days to be negotiated as either 3 full days or more shorter days e.g. school hours). Hourly rate is $38.65 + superannuation + NFP salary packaging, based on the candidates’ experience. Extra hours may be required from time to time in busy periods or for special events/projects.
Key Responsibilities
- Provide day-to-day administrative and operational support across Lifeline South Coast, including correspondence, data entry, reporting, meetings and events.
- Support facilities maintenance and coordination of work health and safety reporting through an established framework
- Guide and oversee the work of administration volunteers
- Maintain accurate records, databases, policies and procedures, including workforce, volunteer, asset and WHS documentation.
- Support volunteers, programs and crisis support functions, including administration, rostering support and administration of information sessions.
- Contribute to a safe, values-led and collaborative workplace, working proactively with managers and teams to continuously improve systems and processes.
- Project work on an ad-hoc basis as directed by management
About You
Essential:
- Cert IV in Business Administration or 3+ years’ experience in a similar administrative role
- Exceptional organisation and time management skills
- High attention to detail and strong communication skills
- Able to work autonomously and collaboratively, as well as adapt to changing priorities
- Proficient with Microsoft Office and able to pick up new systems quickly
Desirable:
- Experience in the not-for-profit sector
- Knowledge of Work Health and Safety practices
Lifeline South Coast encourages applicants with diverse backgrounds to apply for the position, including Aboriginal and Torres Strait Islander people, people from various cultural backgrounds, and people with disabilities.
