Cancellation Policy

Cancellations for Free Courses

If you are unable to attend the seminar a substitute for your place is welcome to attend.

Cancellations for Paid Courses

For PAID courses:
Payment must be received before the date of training.

CAN’T MAKE IT? If you are unable to attend your nominated course, you can organise for a substitute for your place to attend. The full fee will be charged if you or someone in your place does not attend the session and we have not been given notice as specified below.

REFUNDS: If the registered participant is unable to attend a minimum of 3 business days’ notice is required to receive a full refund. If the registered participant provides less than 3 days’ notice a refund of 50% of course cost will be refunded. If the course is cancelled by LLSC, a full refund will be paid.
LLSC reserves the right to cancel training sessions. In the unlikely event that your training course does not take place after your booking has been confirmed in writing, we will make every effort to reschedule the course and you will be offered an alternative date to take the course.
In the event of cancellation by LLSC, participant may elect to receive a full refund of registration fees paid or credit toward alternative class(es) within the current financial year.

ATTENDANCE REQUIREMENTS: Please advise us at time of booking if you have any specific mobility needs e.g. for visual, hearing or mobility impairments.

For 24-hour telephone crisis support, call Lifeline on 13 11 14

If life is in danger, call 000

Lifeline South Coast would like to acknowledge the lives that have been lost to suicide. We are committed to supporting those with a lived experience of suicide and aim to reduce the stigma around seeking help for poor mental health and suicidal crisis.