Accidental Counsellor Foundations

Learn basic counselling skills to support someone experiencing crisis.


Delivery: Facilitated in one day or split across two, Accidental Counsellor Foundations is delivered in 7 hours via face-to-face classroom or 5.5 hours virtually via Zoom. 

Audience: Anyone, 16 years +

Focusing on the importance of communication, the Accidental Counsellor Foundations workshop will provide you with a toolbox of counselling techniques that you can utilise to de-escalate situations and facilitate supportive conversations with people who are in crisis, highly distressed, or displaying angry, abusive, or manipulative behaviours.

By the end of the Accidental Counsellor Foundations Workshop, you will be able to:

  • recognise somebody who may be requiring support
  • utilise a toolbox of counselling techniques to facilitate supportive conversations and communicate more effectively
  • set boundaries while maintaining a healthy level of involvement
  • implement self-reflection, debriefing, and self-care strategies.

Equipped with active listening, calming techniques, and effective gentle questioning skills, you will be able to apply to many contexts the confidence, skills, and knowledge developed through the training.

For 24-hour telephone crisis support, call Lifeline on 13 11 14

If life is in danger, call 000

Lifeline South Coast would like to acknowledge the lives that have been lost to suicide. We are committed to supporting those with a lived experience of suicide and aim to reduce the stigma around seeking help for poor mental health and suicidal crisis.