Accidental Counsellor Blended Delivery (eLearning & classroom)
Basic skills for helping someone in distress
Accidental Counsellor is an awareness training program designed to provide you with some knowledge and skills to recognise, respond and refer when supporting someone who is experiencing an emotional crisis.
The course will provide you with basic skills and a structure to enable you to provide immediate support and assistance using the ‘Recognise, Respond, Refer’ model.
Recognise when a person is in crisis,
Respond in an appropriate and compassionate manner, and
Refer the person to a suitable service.
The skills learnt in the Accidental Counsellor course can be applied in many contexts, and will provide participants with skills in active listening, calming and effective gentle questioning. You will also learn how to ask openly about suicide risk and respond safely whatever the answer.
The course is open to anyone and no pre-existing skills or knowledge are required.
5-hour blended learning Structure
eLearning: 1.5 hrs online, self-paced
Group session: 3.5 hours delivered by Lifeline Trainers
This program is a Community Connector initiative.