Psychological First Aid Workplace Training

Learn basic first aid skills to support those affected by a disaster or critical event.


It is widely recognised that community services workers often encounter people in crisis who need immediate assistance. But more and more, workplace leaders and employees across all industries are also finding that they are the first point of contact – and play an important supportive role – for those experiencing distress.

Employers have a responsibility to provide a safe and healthy workplace that prioritises the wellbeing of their employees. The Psychological First Aid workshop supports organisations to fulfill this responsibility, equipping workplace leaders and employees with the skills needed to support people following a disaster, crisis, or critical incident – easing distress, fostering resilience, and reducing the threat of additional harm, and contributing to a healthy workplace culture as a result.

Underpinned by a person-centred and trauma-informed approach, the Psychological First Aid workshop supports participants to learn how they can facilitate people’s capacity to recover in the aftermath of these events – with the aims of reducing initial distress, building resilience, and minimising the risk of further harm.

Participants develop valuable skills in supporting the people they are working with to rebuild a sense of control and empowerment in the face of disaster, and utilise their own strengths and abilities to identify and address their immediate needs.

For 24-hour telephone crisis support, call Lifeline on 13 11 14

If life is in danger, call 000

Lifeline South Coast would like to acknowledge the lives that have been lost to suicide. We are committed to supporting those with a lived experience of suicide and aim to reduce the stigma around seeking help for poor mental health and suicidal crisis.