Accidental Counsellor (Blended) Workplace Training
Learn basic skills to support someone experiencing crisis and facilitate safe conversations surrounding suicide.
Employers are increasingly aware of their responsibility to support the mental health and wellbeing of their employees, as well as provide suicide awareness and prevention initiatives in the workplace.
The Accidental Counsellor (Blended) workshop supports employers to holistically meet these responsibilities, providing participants with a toolbox of counselling skills that they can utilise to support colleagues and customers – as well as family, friends, and strangers – who may be experiencing crisis, or be at risk of suicide. Applicable across many contexts, the course provides attendees with a structure to deliver immediate assistance using the ‘Recognise, Respond, Refer’ model, and supports them to develop skills in active listening and gentle questioning. Participants also learn how to openly ask about suicide risk, respond in a safe and supportive way, and refer to the appropriate support services.
The blended training model allows participants to undertake eLearning at their own convenience, and plenty of opportunities to ask questions and share personal experiences during the interactive virtual classroom.
Building the counselling skills and confidence of employees to help those in crisis and facilitate open conversations surrounding suicide not only supports the individuals in need. It also fosters a healthier, happier, and more resilient workplace, and has a direct impact on business goals, employee retention, and workplace productivity as a result.